What is the proper way to handle a passenger who refuses to follow safety rules?
a.Physically remove the passenger from the bus
b.Explain the rules firmly, and if the passenger still refuses, stop at a safe location and contact authorities
c.Ignore the situation and keep driving
d.Ask other passengers to enforce the rules
Explanation
If a passenger refuses to follow safety rules, the driver should calmly but firmly explain the requirement. If the passenger continues to refuse, stop at a safe location and contact dispatch or law enforcement.
